Health Insurance




Insured Patients
It is essential for any patient who plans to use their health insurance policy for seeking private medical care that you understand the specifics of your health insurance policy.
Just like home, car, or travel insurance, each health insurance company offers a variety of policies, each with different coverage.
Before any medical consultation, obtaining a Pre-Authorisation Number from your insurance provider is essential.
Your initial consultation fee, as well as any initial diagnostic tests such as x-rays or blood tests, may be covered by your policy.
However, additional tests such as ultrasound, MRI, or CT scans may not be automatically covered and require pre-authorisation from your insurance company.
To ensure that you are fully aware of what expenses your insurance policy will cover, it is crucial to communicate with your insurance company at all stages of your medical treatment.
It is recommended to check with your insurance provider before undergoing any further investigations or treatments.
Please note that you are personally responsible for any expenses not covered by your insurance provider.
What if I have an excess on my policy?
If your health insurance policy includes an excess, you will be required to pay this amount via credit card at your appointment.
To ensure that you can proceed with your scheduled appointment, you must provide your credit card details when booking.
The payment will be limited to the specified excess amount.
What if a procedure is not covered by my policy?
Don’t worry if your health insurance policy does not cover a specific medical procedure, you have a few options.
One option is to check with your insurance company which procedures they do cover, for your condition.
The other option is to pay for the procedure yourself. Payment plans or financing options are available to help cover the cost.
Whatever your decide, before proceeding with the procedure, it’s essential to check with your insurance provider to confirm if the procedure is covered under your policy.
Keep in mind that you will be personally responsible for any expenses not covered by your insurance.
Self-Pay Packages
In some cases, patients may find that their health insurance does not cover a specific procedure or treatment that they need for their condition.
To ensure patients can still get the treatment they want Foot-Doctor offers customised packages.
These packages typically include a consultation with a specialist to determine the best course of treatment, as well as any necessary tests or imaging.
Patients can then choose from a range of options that best suit their needs, including self-management, non-surgical management, and advanced or specialized treatments.
These packages are designed to provide affordable and accessible care for patients, regardless of their insurance coverage.
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